 |
 |
Innoveer offers services focused on the following areas within the health insurance industry:
sales |
|
|
|
|
|
| |
A wide range of issues, including an aging population, an intricate regulatory environment, an abundance of insurance options, and the number of treatable diseases, have complicated the selling and marketing of health insurance products and services. On top of that, supporting subscribers' demands for à la carte access to services because of consumer-driven health (CDH) issues, as well as ensuring compliance with HIPPA regulations in the U.S., the NHS in the UK, and a host of Dutch government regulations have added to health insurance executives' customer management issues.
Innoveer Solutions helps health insurance agents take advantage of CRM programs to access a wealth of subscriber-related information, help confused policyholders understand the nuances of the broad portfolio of available insurance options, and better navigate the increasingly difficult healthcare landscape. Numerous Innoveer clients – Group Health Incorporated and Dean Health Plan, to name a few – have proven that by automating customer-facing processes, they are able to increase overall sales effectiveness, in terms of accessing up-to-date sales and account data and delivering faster, more accurate customer service. Clients are also able to significantly reduce response times for Web and e-mail inquiries and improve sales cycles and lead management analysis.
|
|
|
|
|
