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As a vendor-neutral customer strategy and solutions consulting firm, Innoveer partners with the industry's premier software developers – including Oracle, Siebel Systems, Salesforce.com, Microsoft, and Onyx – to deploy customer management programs using a phased approach. Innoveer's implementation services focus on technology integration, including architecture, process design, and data configuration, and business integration, including process and change management.
With over eight years of experience working with sales, service, marketing, product development, and IT teams, Innoveer has developed best practices for improving customer management success from which our customers can benefit and learn. Innoveer's industry-focused implementation services minimize risks, map to customers' specific technical, business, and strategic needs, integrate with customers' enterprise infrastructure, and deliver tangible business outcomes. Following deployment, Innoveer's customers, including Circles and Genzyme Corporation, are able to achieve their desired CRM outcomes in the areas of efficiency, growth, and customer experience.
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