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"The workload and output per employee has increased, and our employees can handle far more policies and policy quotes than they could prior to our CRM solution. That is a measurable benefit for our organization."
- Joop Cohen
CRM Project Manager
Independer
by function: sales |  call center |  marketing

by industry: high-technology |  health insurance |  medical devices |  pharmaceutical

When working with organizations to enhance their sales effectiveness, Innoveer consultants often find themselves mediating an ongoing conflict between sales executives and their representatives' data collection needs. Finding the middle ground to executives' customer data demands and sales representatives' desire to just sell is the first step in fully realizing the true benefits of sales methodologies and SFA applications.

Innoveer consultants have shown companies, including PTC and Aspect Medical Systems, that their sales representatives will cooperate fully when they receive true business value from SFA solutions, including closing more sales, improving their customer relationships, and achieving their individual sales targets. Understanding this need, Innoveer assesses current sales environments and business processes to enhance and modify customer management systems and automate sales processes to meet the needs of both sales managers and representatives. Once sales personnel use SFA solutions consistently, they deliver bottom-line value, including increased sales performance, improved pipeline tracking and forecasting visibility, and improved order disposition and customer account penetration.
“Striking a Balance between Sales Executives and Representatives”
RSA Security Inc.
Aspect Medical Systems
Sales Effectiveness
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