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Insights Blog

4 Social CRM Strategy SecretsTo see marketing, sales and service benefits from social networks, start by creating a social CRM strategy.

Team Collaboration Secrets: Make Social Media DeliverSocial media and mobility offer opportunities for improving how customer-facing teams can work together, as well as collaborate with customers.

4 CRM Strategies Spell Insurance Industry SuccessWhile insurance companies may have a reputation for moving slowly, in fact they've long embraced CRM initiatives that lower operating costs and increase revenues.

Social CRM Transformation Demands CIO LeadershipWhen it comes to embracing social CRM, CIOs and IT managers have a duty to help their organization select the best technology and find new ways to blend their existing marketing, sales and service practices.

Beyond Social CRM: Customer Experience Tops 2012 PredictionsFrom businesses retooling for growth, to bringing Siri to Salesforce, review our top CRM predictions for 2012.

Enterprise High-Tech CRM Power StrategiesHigh-tech companies excel at applying CRM to increase sales automation, service speed, marketing efficacy, as well as partner relationship management. Lately, the industry has also been leading the embrace of social business capabilities. Learn how to put these high-tech CRM best practices to work.

Quick And Dirty Salesforce.com Integration StrategiesFor companies that want to get up and running with Salesforce quickly, focus on keeping integration lean and mean, if you initially do it at all.

4 Social Marketing Best PracticesWith customers spending more of their online time on social networks, your next step should be obvious: market accordingly. That means courting customers on Facebook, Google+, Twitter or anyplace online where customers or potential aficionados of your products and services gather.

Beyond Black Friday: 7 CRM Efficiency CommandmentsLearn the best strategies for B2C manufacturers to focus increase efficiency, thus buying their R&D and product design teams time to develop The Next Big Thing.


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What’s The Next Step For Your Marketing Program?

Rather than asking that question, Innoveer tells you what you should do, to maximize program results.

How do we know what your marketing program needs next?

Thanks to Innoveer’s experience with more than 1,200 CRM projects and our benchmarks of hundreds of customers’ best practices. We’ve taken all of that and distilled the findings into our CRM Excellence Framework.

During a brief workshop, Innoveer helps customers apply the framework to identify the best “what next?” step to maximize marketing program returns. We evaluate one, more or all of the following capabilities:

  • Marketing strategy
  • Campaign management
  • Lead management
  • Event management
  • Marketing measurement

As a result of Innoveer’s CRM workshop, organizations can answer such questions as:

  • Should you focus on developing a multichannel approach?
  • Segment prospects?
  • Creating structured campaigns?
  • Determine your lead qualifying or nurturing process?
  • Better utilize customer feedback and analytics?

To see Innoveer’s CRM Effectiveness Framework in action, take our quiz: Benchmark Your Marketing Program (5 easy questions).


Schedule

Contact Innoveer for answers

Discuss specific CRM goals and requirements or see a demo. Understand what business outcomes you can achieve with new CRM capabilities.

Innoveer USA
United States
+1 (800) 508-8101
Innoveer United Kingdom
United Kingdom
+44 (0) 207 960 9616

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