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Insights Blog

6 Hot CRM Trends Spell Sales SuccessMany businesses have recently budgeted for their CRM programs. But what's the next CRM improvement that will be best for your sales team?

4 Social CRM Strategy SecretsTo see marketing, sales and service benefits from social networks, start by creating a social CRM strategy.

Team Collaboration Secrets: Make Social Media DeliverSocial media and mobility offer opportunities for improving how customer-facing teams can work together, as well as collaborate with customers.

4 CRM Strategies Spell Insurance Industry SuccessWhile insurance companies may have a reputation for moving slowly, in fact they've long embraced CRM initiatives that lower operating costs and increase revenues.

Social CRM Transformation Demands CIO LeadershipWhen it comes to embracing social CRM, CIOs and IT managers have a duty to help their organization select the best technology and find new ways to blend their existing marketing, sales and service practices.

Social Selling: The New CRM Sales ImperativeWith customers spending more time using social media, it’s time for businesses to retool their CRM practices and increase their social network sales savvy.

Beyond Social CRM: Customer Experience Tops 2012 PredictionsFrom businesses retooling for growth, to bringing Siri to Salesforce, review our top CRM predictions for 2012.

Enterprise High-Tech CRM Power StrategiesHigh-tech companies excel at applying CRM to increase sales automation, service speed, marketing efficacy, as well as partner relationship management. Lately, the industry has also been leading the embrace of social business capabilities. Learn how to put these high-tech CRM best practices to work.

Quick And Dirty Salesforce.com Integration StrategiesFor companies that want to get up and running with Salesforce quickly, focus on keeping integration lean and mean, if you initially do it at all.


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Integra
Roche
Celgene
New York LIfe
KPN
Kronos
Panasonic
Genzyme
Vocalink
Aggregate
Citrix
Compass Group
Lexis Nexis

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The Map Isn’t The Territory

The secret to effective sales: Put the right effort into the right activities and with the right customers. Don’t chase the wrong leads. Focus on the right accounts. And to ensure that, you need territory management.

Bend Territories to Your Sales Will

Work with Innoveer’s CRM experts to master territory management:

  • Planning: Build annual or periodic sales activity plans to achieve account objectives
  • Segmentation: Prioritize activities through customer categorization
  • List Management: Identify targeted customers or prospects for specific actions
  • Collaboration: Join forces with other customer-facing functions -- marketing, service, engineering -- to meet shared objectives

Cloud CRM Makes Territories Even Better

To sell more, use CRM for territory management and:

  • Tie account planning to territory planning, aligned with commercial and product strategies
  • Create a multi-channel strategy for account targeting
  • Plan joint account activities and information-sharing with other customer-facing teams
  • Drive account penetration by focusing efforts on the right accounts

Work With Innoveer

Need SFA Quickly?

Innoveer’s SFA Accelerator delivers a complete, cloud-based CRM program — using Salesforce.com or Oracle CRM On Demand — in less than 4 weeks. For a fixed price, benefit from account management, opportunity pipeline management, sales stage capabilities, activity and calendar management, pipeline reports, dashboards and more.

Optimize Sales Programs Or Perform A Health Check

Take SFA capabilities to the next level. Identify the best “next steps.” Innoveer’s brief workshop, based on our CRM Excellence Framework, identifies which next step will generate the biggest returns. Understand the time, cost and benefits of initiating or increasing your program’s results, such as improving territory or pipeline management or increasing overall automation and sales measurement.

Top 10 Steps To SFA Success

Successful SFA projects include business and management guidance not just technology. The big-picture perspective is important to remember. Review our “top 10” checklist for SFA success to see how your program compares to best practices and our benchmarks.


Success Story

Kronos Incorporated

Innoveer worked with the global leader in workforce management solutions to help redefine their territorry assignment process with an objective to implement rules and account-based territory management. The result was that Kronos could allocate accounts efficiently and clearly, provide data consistently, improve segmentation and lead delivery and avoid conflicts.

Kronos Case Study

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Contact Innoveer for answers

Discuss specific CRM goals and requirements or see a demo. Understand what business outcomes you can achieve with new CRM capabilities.

Innoveer USA
United States
+1 (800) 508-8101
Innoveer United Kingdom
United Kingdom
+44 (0) 207 960 9616

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